For a commission on a sale to be approved, 16 days must have passed since the order has passed to “completed” status.

It means that the order has been sent to the final customer and it is calculated about 2 days for delivery + 14 days that the customer has to request the return.

If after those 16 days, the order is still in the same status (not returned), the commission will be counted as pending payment.

At least 10€ must be accumulated between all the commissions. If it is not reached, it remains pending for the following month and accumulates until the minimum of 10€ is reached.

You will be paid the total of your sales during the first week of each month based on the above conditions, in your artist profile you have all the options available to get the income and you can configure the method that best suits you.

The preset price of “promotions” will not be applied to FanPoints discount.

You will only be charged the promotional price when we launch specific campaigns such as Black Friday or Christmas, in which all items on our website will be discounted.